proudly serving the texas community since 2012
FAQ’s

Frequently asked questions

What services does Generations Team offer?

Generations Team provides a comprehensive suite of moving services including senior moving, full-service or white glove moving, partial-service moves, storage unit solutions, specialty item moving (pianos, antiques..etc), corporate office moving, professional packing and unpacking services, home staging, complete home set-up, senior real estate services and much more.

Is Generations Team insured and bonded?

Yes, we are fully insured and bonded, offering peace of mind and security for all our moving and transition services.

Why do I need an in-person consultation?

We prefer to conduct in-person consultations because they allow us to assess the specific details of your move, such as the size of your space, the volume of items, any specialty items, and potential access challenges (stairs, elevators, parking). This helps us provide a more accurate estimate and ensures that we have the right team and equipment ready for your move.

What makes your senior relocation services different?

Our team is specially trained to handle the unique needs of seniors transitioning into assisted living, memory care, or downsizing. We offer personalized plans and work closely with families and senior communities to ensure every aspect of the move is managed with care and sensitivity.

Can I quote over the phone?

 While we can offer estimates over the phone, they may not be as precise. An in-person visit helps avoid any unexpected costs or complications on moving day, ensuring everything runs smoothly. We offer free consultations - Call our office to get started today!

What forms of payment do you accept?

We accept various forms of payment including major credit cards, online payments, checks, and cash. Payment details and schedules can be discussed during your consultation.

Is there a minimum charge for moving services?

Yes, our company has a $300 minimum for all moves, whether it’s a small move or a larger one.

Do you offer a discount for Veterans?

Yes, we can honor a 10% discount for our Veterans.

Are you available to move on holidays?

If we have the staff available, we can move you on Holidays. An increase in hourly rate will apply and will be discussed in the consultation,

How can I get a quote for my move?

You can request a quote by contacting us via phone, email, or through our website. We offer free consultations to assess your moving needs and provide a detailed estimate.

Do I need to tip the movers?

Tips are not required but are always appreciated if you feel our team went above and beyond. Our focus is on providing exceptional service, and your satisfaction is our priority.

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